Conflict without Casualties

“Fills a gap by showing leaders at any level how to leverage positive conflict. Practical, insightful, challenging, relevant.” —Daniel H. Pink, #1 New York Times–bestselling author

When leaders learn how to manage the emotions and drama in their organizations, conflict can be made healthier. Nate Regier uses the Drama Triangle Model and the Compassion Cycle to show leaders how to exercise compassion, not passion, and turn the negative energy of conflict into a positive energy for increased productivity and growth.

Most organizations are terrified of conflict in the workplace, seeing it as a sign of trouble. But Nate Regier says conflict is really just a kind of energy and can be used in positive or negative ways. Handled incorrectly, conflict becomes drama, which is costly to companies, teams, and relationships at all levels. Avoiding, managing, or reducing conflict is a limited alternative. Instead, Regier explores the interpersonal dynamics that perpetuate drama in organizations through a concept called the Drama Triangle and offers an alternative: the Compassion Cycle. The Compassion Cycle allows leaders to balance compassion and accountability, transforming conflict into a growth experience that enables organizations to achieve significant gains in energy, productivity, engagement, and satisfaction in relationships. Provocative and illuminating, the concepts Regier shares will turn conflict from an experience to be avoided into a partner for positive change.

“Nate introduces the concept of compassionate accountability—holding someone, including yourself, accountable while preserving one’s dignity. His strategies are effective at work and at home—at every level. Don’t shy away from conflict; face it with creativity and compassion and watch things change for the better.” —Ken Blanchard, #1 New York Times–bestselling author