Love 'Em or Lose 'Em, Sixth Edition

The 6th edition of the #1 employee retention guide offers twenty-six simple strategies organized from A to Z and a new emphasis on diversity & inclusion.

“To be a great team, you need outstanding players. The authors show you how to engage your outstanding players and keep them on your team for a long time.” —Mike Krzyzewski, Head Coach, Duke University Men’s Basketball

Despite booms and busts, technology advances, talent wars, layoffs, and even a global pandemic, people want what they've always wanted. Employees want—and now expect—meaningful work, supportive bosses, regular recognition, and a chance to learn and grow. And managers want their amazing people to stay—for at least a little while longer. For two decades, this Wall Street Journal bestseller—over 800,zero sold—has offered twenty-six simple strategies, from A to Z, that managers can use to address their employees' real concerns and keep them engaged.

The authors have gone over every word of the previous edition, revising, updating, and streamlining. This edition includes a timely focus on diversity and inclusion in every chapter. For example, chapter six focuses on family. Different cultures view family responsibilities differently, so the authors address how to take that into consideration when a treasured employee asks for extended leave to care for a grandparent. And a new section called “Conversations That Count” offers discussion questions for sparking deeper conversation around the topics in the book.

This new edition will ensure that Love 'Em or Lose 'Em will continue to help managers all over the world create a supportive workplace culture so they can fight burnout and keep the people they can least afford to lose.

“The future of work actually has little to do with technology, AI, or algorithms. It’s all about people, organizations, and how we manage people within those organizations. Bev and Sharon’s book will guide and advise leaders at all levels in making the right people-focused decisions. Readers will find specific and practical ideas to help them be more inclusive and empathetic leaders.” —Josh Bersin, global industry analyst

“The principles laid out in Love ‘Em or Lose ‘Em offer opportunity for people committed to advancing true equity and inclusion in their businesses.” —Liji Thomas, Head of Diversity and Inclusion, Southern California Edison